Best of Breed equipment

• Avaya PBX Nortel Passport
• Mosaix Dialer, Nice Voice loggers
• HP Servers
  

Connectivity

• 3 MB IPLC on Fiber,12 Voice TI's
• Data Connectivity to customer on
• P-P ckts V PN, Private network, FR
  

In- house IT Capability

• Rapid Deployment of any project
• Remote Monitoring Software based Power Dialer
• Automation of Agent frequent actions
  

Security

• Check point firewall/VPN,VLAN,Access control, 1level login
  

Database Access

• Live client database access
• Web-based calling through remote dialers
• Remote database access
• Integration with Mainframe